Recruitment – IT Jobs

We’re recruiting an IT Support Delivery Manager, IT Technicians and a Marketing Assistant.

DataConnectivity are a fast growing IT Support Company covering the Cambridgeshire region and beyond.  We’re a small and friendly team working towards some ambitious growth plans.

IT Support Delivery Manager (x1) – full time – £25,000 to £35,000 + bonus + pension contribution

We’re looking a conscientious individual capable of taking responsibility for projects and problem solving.  The successful applicant will be leading a small team and helping to fulfill our high level of service to our IT Support clients.  This is an executive role.

Key Responsibilities

Heading up the delivery of our technical support services, reporting to the managing director.

Essential Skills and Experience

You’ll have experience of the following:

– Installation and Setup of Microsoft Server 2012 including IIS and SQL

– Project Management and Design Specification

– Be able to work as a part of a small team including the ability to develop and lead other support team members

– Taking ultimate responsibility for problem resolution

– Excellent telephone and email communications

– Google for Work Apps user and experience of Office 365 implementation

– DNS services and configuration

– Virtual Machine / Server Implementation (Xen Experience advantageous)

Desirable Skills and Experience

– Analysis of complex problems and working to resolve issues, referring to suppliers and software vendors as needed

– Experience of cloud server platforms such as AWS

– VoIP Telephony Experience

– Broadband Internet setup and Firewall Administration

– Virtual Machine / Server setup including Xen

Our Ideal Candidate

– Approximately 3 years working in similar roles or looking for promotion

– Superb client facing skills and willingness to visit customer sites as needed

– Any compTIA or other server administration qualification(s)

 Remuneration

Salary in region of £25,000 to £35,000 + bonus + Pension Contributions – depending on the candidate

Applications

To apply or to find out more, please email your CV to our Managing Director, David Moss, using david@dataconnectivity.uk or post to David Moss, Managing Director, DataConnectivity Ltd, Sheraton House, Castle Park, Cambridge, CB3 0AX.

IT Support Technician (x1) – full time – £16,000 – £18,000 + bonus + pension contribution

This role will involves the delivery of high quality IT Support to our client base both remotely from our Cambridge office and also onsite at our customer premises.  You will also work towards relevant VoIP, Microsoft and CompTIA certifications and gain valuable exposure to a wide range of technology.   Your typical week will include responding to helpdesk queries, assisting our IT Support Delivery Manager and developing ongoing customer relationships.  You will also have the opportunity to work on the installation of customer solutions.

Applicants looking to complete a related Apprenticeship are also welcome to apply.

Key Responsibilities

Monitoring and responding to customer support requests via telephone, our helpdesk system and email.

Essential Skills and Experience

–  Supporting Microsoft Windows computers

–  Excellent telephone and written (email) communications

–  Logical Attitude and the ability to listen to customer problems

–  Administering Network Attached Storage

–  Analysis and diagnosis of support issues

–  A driving licence is required.

Our Ideal Candidate

You will need to show that you have had at least a years experience in a similar industry or job role.

Remuneration

£16,000 – £18,000 + profit share + pension contribution

Applications

To apply or to find out more, please email your CV to our Director, David Moss, using david@dataconnectivity.uk or post to David Moss, DataConnectivity Ltd, Sheraton House, Castle Park, Cambridge, CB3 0AX.  Applicants passing our initial screening stage will be asked to complete a full application form.

Marketing Assistant – full or part time – £12,000 to £21,000 + bonus + pension contribution.

We’re looking a ambitious individual capable of taking responsibility for fulfilling our marketing activities.  The successful applicant will be working in a small team and helping the company to reach it’s ambitious growth targets.  This role would suit someone looking for a major challenge with major rewards and comes with opportunities to influence company policy.

Responsibilities

Co-ordination and Delivery of the company marketing plan, reporting to the managing director

Essential Skills and Experience

You’ll have experience of the following:

– Being part of team working towards growth

– Extensive knowledge of marketing methods such as networking, social media and direct mail

– Newsletter Production

– Marketing Materials Production

Desirable Skills and Experience

– Some knowledge of the IT industry / computers

– Experience of the challenges that small businesses face

– A friendly and approachable character

– Have obtained or be working towards any marketing related qualification

Our Ideal Candidate

– Approximately 3 years working in similar roles or looking for promotion or start an apprenticeship

– Superb client facing skills and willingness to visit customer sites as needed

– Have obtained or be working towards any marketing related qualification

– Have good standards of Maths and English Language (GCSE B or above)- Influencing company policy

Remuneration

Salary in region of £12,000 to £21,000 + bonus + pension contribution.  Applicants looking to complete a related Apprenticeship are also welcome to apply.

Applications

To apply or to find out more, please email your CV to our Director, David Moss, using david@dataconnectivity.uk or post to David Moss, DataConnectivity Ltd, Sheraton House, Castle Park, Cambridge, CB3 0AX.  Applicants passing our initial screening stage will be asked to complete a full application form.

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